FAQ. WHAT YOU WANT TO KNOW.

What is SSC?

Single Session Coaching. One 90-minute catalytic intervention that delivers what most leadership development programmes take six to twelve months to attempt.

We go straight to the hidden pattern driving the behaviour—and we shift it. Fast.

Who is this for?

Leaders and teams who are stuck. Not "looking to develop." Not "exploring options." Stuck.

If you've got a decision you can't make, a pattern you can't break, or a dynamic that keeps repeating no matter what you try—SSC is for you.

We work with CHROs, CPOs, CFOs, CEOs, and transformation directors who need results now, not in twelve months.

Does SSC replace coaching or leadership development programmes?

No. SSC is not a replacement. It’s a behavioural accelerator.

Most organisations already run leadership development, culture work, diagnostics, or coaching.

SSC sits alongside what you already have.

Where those programmes create insight and direction, SSC turns that insight into immediate behavioural movement.

Some clients bring data from 360s, engagement surveys, or culture assessments. We use it as context and go straight to the pattern shaping behaviour.

Others come without prior diagnostics. Our intake process surfaces what’s actually driving stuckness in real time.

In practice, SSC often compresses months of analysis into one focused intervention — without adding layers, complexity, or disruption.

How does one session work?

Most coaching chips away at behaviour over months, avoiding the root cause. We do the opposite. We go straight to the systemic pattern pulling the strings—the belief, the inherited rule, the unspoken loyalty—and we disrupt it.

45-min prep call → We sharpen the focus. What's stuck? What needs to shift?

90-min session → We make the pattern visible, trace it back to its source, and reset the system.

Immediate impact → Leaders walk out lighter, clearer, moving.

DO WE NEED A 360, CULTURE SURVEY, OR LEADERSHIP ASSESSMENT FIRST?

No. Prior assessments aren’t required.

Some organisations bring insights from 360s, engagement surveys, or culture diagnostics — and SSC can immediately turn that data into focused behavioural change.

Others come without any formal assessments. Our intake process is designed to surface the key behavioural patterns shaping performance in real time.

In both cases, SSC goes straight to what’s actually driving stuckness — without long diagnostic phases.

Is this therapy?

No. It's business-focused coaching with a systemic edge.

We look at the patterns that drive behaviour—and we shift them fast. The methodology comes from systemic thinking, organisational psychology, and neuroscience. The application is pure business.

If you need therapy, see a therapist. If you need to unstick your leadership team, call us.

Is what’s discussed in an SSC session confidential?

Yes. SSC sessions are confidential and psychologically safe.

Nothing shared in a session is reported back to the organisation without the participant’s explicit consent. The focus is on supporting meaningful behavioural shifts — not creating evaluation or performance data.

Where organisations choose to scale SSC across teams, we share only high-level pattern themes (never personal detail) to support learning and improvement.

What if I need more than one session?

Most people don't. That's the point.

50% of leaders need only a single session to achieve their goals (research from Single Session Therapy). If you do need a follow-up, we'll tell you. But we're not here to sell you a 12-month arc you don't need.

One session. One shift. If that doesn't land, we'll figure out why—but we won't string you along.

And if you need more than one session for a specific situation—maybe you're not a fit for SSC. We'll be clear about that and point you somewhere else if we can.

What kinds of issues does SSC work for?

Anything human that's getting in the way of performance.

  • Leadership stuck points

  • Decision paralysis

  • Micromanagement

  • Perfectionism

  • Imposter syndrome

  • Conflict avoidance

  • People-pleasing

  • Team dynamics that keep looping

  • Strategy tension that won't resolve

If it's a pattern, we can work with it. If it's a skill gap (e.g., "I don't know how to build a P&L"), SSC isn't the answer.

What makes SSC different from traditional coaching?

Traditional coaching often focuses on goals, behaviours, and reflection — helping people manage challenges and improve over time.

SSC focuses on identifying and shifting the root behavioural patterns underneath those challenges.

In many organisations, leaders already know what they should do differently. What keeps repeating isn’t lack of insight — it’s the patterns that shape reactions, decisions, and dynamics under pressure.

Traditional coaching tends to work on the symptoms.

SSC works directly with the causes.

By addressing what’s really driving behaviour, SSC creates fast, lasting shifts — often in a single focused session.

How much does it cost?

A of 3 sessions with 3 leaders costs €7,500 (SG$11,000 or AU$13,000).
That's three leaders, three core behavioural shifts, potentially putting a whopping 5% back on your bottom line.

How do we come up with those numbers? Good question. Based on the research from our good friends at the Leadership Circle in the US.

After the pilot, our pricing structure is based on scale. The more sessions you run, the better the rate.

Want to talk volume pricing? Book a scoping call or contact Ben or Lana directly.

Book A Call

Or call:
Ben Wickham: +31 638 638 067
Lana North: +61 439 998 824

What's the ROI?

Leadership behaviour patterns are strongly linked to business performance — impacting productivity, retention, decision quality, and innovation.

In practical terms, behavioural friction typically creates 1–3% performance drag on revenue or payroll each year through delayed execution, disengagement, attrition, and repeated conflict.

  • For a €20M company, that’s €200K–€600K annually.

  • For a €50M company, €500K–€1.5M annually.

SSC costs €3K–€3.5K per session.

Shifting one high-impact behavioural pattern — avoiding one poor decision, unblocking one team, retaining one key leader — typically delivers return many times over.

We break down how these hidden costs build up in real organisations in our article: The Hidden Leadership Tax.

Do you offer team sessions?

Yes.

A team is not a group of individuals who happen to share a P&L. It is a living system — with its own logic, its own loyalties, and its own invisible rules. Team SSC works at that level.

Your organisation has probably already seen the pattern. In the data from BRITE, Hogan, Barrett, or your culture survey. You can name it. It's still running.

That's not a failure of your diagnostic. It's the gap SSC fills.

We make the system visible in the room. And then we move it.

Online or in person. If you want to know what that looks like for your team, the first conversation will tell us both.

Who facilitates team sessions?

Team sessions are facilitated by SSC-certified team coaches — a separate qualification from individual session coaching.

Team constellation work requires additional training and supervised experience. Not all SSC coaches are qualified for team work. When you book a team session, you will always work with a certified team facilitator.

Is it online or in person?

All individual coaching is online. Fast, focused, no travel required.

Individual sessions are online. Fast, focused, no travel required.

Team sessions are available online or in person — whichever creates the right conditions for the work. If you're not sure, we'll help you figure that out.

How quickly can we start?

Fast. We work across six time zones and five languages.

Once you've signed, we'll be in touch within 48 hours to schedule intake calls. Sessions typically happen within 10–14 days.

Want an early morning slot before the board meeting? Done.
Need a lunchtime reset across time zones? Easy.

We move when you need us to move.

Do you work globally?

Yes. We're distributed across Melbourne, Sydney, London, Paris, Helsinki, and beyond.

We work in English, Dutch, Spanish, French and Finnish (at the moment). If you're in APAC, talk to Lana. If you're in the EU, Catherine or Ben.

What happens after the session? Do you offer follow-up ?

In most cases, nothing formal happens after the session — because it doesn’t need to.

The shift happens in the room. Leaders leave clearer, lighter, and moving differently. The work then continues in how they decide, lead, and act day to day.

If something surfaces later that genuinely needs attention, we’ll tell you. And if a follow-up session would be useful, we’ll recommend it. But we don’t build dependency, schedule check-ins to justify our existence, or stretch the work out unnecessarily.

SSC is designed to intervene, correct, and step out.

What if SSC isn’t the right fit — for an individual or the organisation?

Then we’ll be clear about it.

SSC works best when people are willing, open, and ready to look honestly at what’s shaping their behaviour. If someone isn’t there yet — or if the organisation is looking for skills training, long-term development, or structural redesign — SSC isn’t the right tool.

Not every problem needs an intervention. Not every leader needs SSC.

If we think you don’t need us, or that something else would serve you better, we’ll say so and point you in the right direction if we can.

Will I get a report or insight pack?

Not by default. SSC isn't diagnostic. We’re about coming in and fixing as fast as possible. Not giving you a run down on where there is a leak in the plumbing

Having said that, and this is where it gets super interesting for us. If we run 30 sessions for your Tier 2 leaders, we’re going to pick up on a lot of similarities, differences, patterns, obstacles and themes. That is gold and we want to be able to share that, give words and ideas to that. If you want it of course, and keeping 100% confidentiality.

How does SSC work with Leadership Circle, Hogan, or DISC?

SSC sits alongside existing leadership diagnostics. If you've already run Leadership Circle, Hogan, DISC, or Barrett assessments, SSC turns that insight into immediate behavioural shift.

You've got the data. We've got the activation.

See how SSC works with Leadership Circle →

What is single session coaching vs traditional executive coaching?

Single session coaching identifies and shifts the root pattern in one 90-minute intervention.

Traditional executive coaching typically runs 6–12 months, focusing on goals, reflection, and incremental change. SSC isn't a replacement — it's a different tool for a different job.

Where does SSC come from? What's the methodology?

SSC draws on neuroscience, systems thinking, and organisational psychology.

The approach is informed by research on memory reconsolidation (how embedded beliefs can shift quickly), behavioural science, and systemic dynamics in organisations (how unspoken rules shape culture and performance).

The result: deep, fast, lasting shift — grounded in science, applied to business.